Melissa has been working at Hearthstone since November 2005. She began her career as Office Manager at the Hearthstone home office.

In 2007, Melissa joined the Marketing Team. Working as the community liason in Massachusetts, she is responsible for marketing, outreach and public relations. She networks with professionals in the geriatric community and serves on many committees. She also volunteers regularly at events that support the Alzheimer's Association.

Melissa studied Psychology at Middlesex Community College and Business Management at Western New England College.